1. DELIVERY: free standard home delivery via Ninja Van. Standard delivery times (2-3 working days) may get extended an additional 24 to 72h (working days) during Black Friday.

2. RETURNS: free in store return (except Takashimaya). Return via post or courier, sending to the following address:

Vivo City
1 Harbourfront Walk, UNIT #01-140
098585 Singapore

The costs and responsibility for the sound delivery of goods to be assumed by the sender. We recommend you, for your safety, use a certified shipping service. Refund 5 working days from reception and validation.

3. EXTENDED RETURN: extended return period up until January 2 for all purchases made between November 10 and December 2.

4. PAYMENT METHODS: credit and debit card (VISA, Mastercard, JCB, CUP (China Union Pay) and AMEX) and PayPal.

5. CUSTOMER SUPPORT: Monday to Friday from 11:00 to 18:00. +65 6261 2505. Contact.