- 1. INTRODUCTION
- 2. WEBSITE OWNERSHIP
- 3. LINKS TO CONTENT
- 4. TERMS AND CONDITIONS OF USE
- 5. REQUIREMENTS FOR BECOMING A REGISTERED USER
- 6. USER OBLIGATIONS
- 7. NOTIFICATIONS
- 8. SCOPE OF THE OFFER
- 9. CONTRACT WITH BIMBA Y LOLA AND ORDER ACCEPTANCE
- 10. PRODUCT RETURNS POLICY
- 11. PRODUCT AVAILABILITY
- 12. PURCHASE PROCESS
- 13. ORDERS DELIVERY
- 14. INABILITY TO DELIVER
- 15. TRANSFER OF RISK AND OWNERSHIP
- 16. CURRENCY, TAXES, PRICE AND PAYMENT METHOD
- 17. DEFECTIVE PRODUCT RETURNS
- 18. GIFT OPTION
- 19. PURCHASE LIMITS
- 20. PRODUCT GUARANTEES AND INFORMATION
- 21. LIABILITY AND EXEMPTION FROM LIABILITY
- 22. EVENTS BEYOND OUR CONTROL
- 24. APPLICABLE LEGISLATION
- 25. GENERAL
We are BIMBA & LOLA SINGAPORE, PTE. LTD. (Company Registration Number. 201133710E), headquartered at 16 Raffles Quay, #10-00, Hong Leong Building, Singapore 048581 (hereinafter referred to as “BIMBA Y LOLA”, "us", "we" and "our").
CONTACT: For any questions, consultations or suggestions, please send your comments through our contact form which can be found here: https://www.bimbaylola.sg/sg_en/contacts/
Download sale terms and legal conditions
2. WEBSITE OWNERSHIP
All intellectual and industrial property rights to the Website, as well as the contents, are and at all times, will remain the property of BIMBA Y LOLA, so no user is authorised to make use of them, nor print or store them on any physical medium for any reason other than for personal and private use.
Use of the contents of the Website is authorised for information and service purposes only, whenever the source is referenced, and the user alone is liable for any misuse of the same.
Accessing this Website does not give the user any right or ownership whatsoever to the intellectual or industrial property rights, nor to the contents it contains. Users who access this page may not copy, modify, distribute, transmit, reproduce, publish, transfer or sell the aforementioned elements, nor create new products or services derived from the information obtained without the prior express written consent of BIMBA Y LOLA.
The user is strictly prohibited from misusing this Website, including but not limited to:
a) making any unauthorised alteration, modification, decompilation or commercial use of any part of the content or structure of the Website;
b) corrupting data or other content or information on the Website; and
c) using the Website to: commit or encourage a criminal offence; transmit or distribute viruses; send unsolicited advertising or promotional material; cause annoyance or inconvenience to any other user; or infringe upon the rights of any third party.
BIMBA Y LOLA reserves the right to take any pertinent legal actions, including but not limited to, against users who violate or infringe our intellectual and/or industrial property rights, or engage in conduct which amounts to an offence under the Computer Misuse and Cybersecurity Act (Cap 50) of Singapore.
Should the user detect any suspicious activity that violates any of our or a third party’s intellectual or industrial property rights, or any other rights, we would ask that you notify us immediately via our contact form which can be found here:
The information provided on this Website is valid as of the date of the latest update. We reserve the right to modify the content on, and limit and block access to, the Website without advance notice.
3. LINKS TO CONTENT
BIMBA Y LOLA reserves the right to block electronic links that redirect to this Website without express authorisation in advance.
If the Website contains links to content owned by third parties, BIMBA Y LOLA assumes no liability whatsoever for the content contained on said third party websites, nor for the information contained therein.
BIMBA Y LOLA shall remove any link from the Website the moment it becomes aware, by any means, of any illegal content contained therein, or of any damage by said link to the goods or rights of BIMBA Y LOLA or a third party.
BIMBA Y LOLA shall use reasonable endeavours to comply with any relevant regulations relating to the Website that are published by the Advertising Standards Authority of Singapore.
4. TERMS AND CONDITIONS OF USE
These Conditions have been designed to create a legally binding agreement between you and us, protecting your rights as a consumer and our rights as a business.
These Conditions regulate the offer, purchase acceptance and delivery of BIMBA Y LOLA goods and/or services (“Products”) between you and us.
BIMBA Y LOLA offers the Products solely to end users who acquire said Products with no intention of reselling them.
A reference to an “end user” in these Conditions is a reference to any individual or legal entity that acts on the Website for purposes different from those corresponding to the commercial, business or professional activities normally undertaken.
BIMBA Y LOLA reserves the right not to fulfil any order for the Products (“Order”) made by individuals or entities different from the end user. Only end users who have registered in compliance with these Conditions may acquire the Products sold through this Website.
5. REQUIREMENTS FOR BECOMING A REGISTERED USER
Becoming a registered user enables you to browse through the different restricted-access areas included on the Website, use the services that require you to log in and acquire any of the Products that may be offered on the same (“Services”).
The username and password generated that enable you to identify yourself as a registered user and to use the Website and the Services are strictly personal and confidential. You are responsible for keeping them confidential. As a result, you expressly accept, barring proof to the contrary, that we may assume that all usage of the Website and the Services carried out using the identification codes are done by you, as the registered user, unless you have notified us in advance that they have been lost or stolen.
You may freely change your password through the procedures that we have put in place for that purpose. The replaced password will be cancelled as a means of identification as soon as you generate the new one.
We may block access and usage of the Website and the Services as and whenever deemed necessary by us for security reasons. Your access to and use of the Website and the Services will be blocked automatically following three successive errors in entering the user access or identification codes. Take note that we will not be liable for any losses suffered by you arising from the blockage given that this action is necessary for security reasons.
We will provide the organisational and technical measures necessary on our computer equipment to ensure proper usage of the Website and the Services by the users and prevent unauthorised access that seek unauthorised disclosure of the user’s financial information that is accessible through the Website and/or the Services.
6. USER OBLIGATIONS
The user is obligated to:
a) provide BIMBA Y LOLA with all data necessary to access and use the Services that require advance identification, which must be and the user warrants is true, up-to-date and correct. Users are obligated to provide their personal details (including forename, surname(s), postal address, e-mail address and other contact details) truthfully and faithfully, and having awareness and understanding that we may use this information to contact the user if necessary. If you do not provide all of the information, we will not be able to process your Order. Otherwise, BIMBA Y LOLA shall not be liable under any circumstances for possible delays or failures in the delivery of the Products, arising as a result of any error or omission of the information provided by you.
b) refrain from placing fraudulent, false or speculative Orders. BIMBA Y LOLA reserves the right to cancel an Order and/or inform the pertinent authorities if we have reason to believe that to be the case.
c) when placing an Order on this Website, guarantee us that they are over eighteen (18) years old and are legally authorised to enter into this binding Contract.
d) take the necessary security precautions, both personal and material, to maintain the confidentiality of their username and password, as well as to notify BIMBA Y LOLA immediately in the event of loss, misplacement, theft, robbery or illegitimate access to their username or password, as well as knowledge of them by third parties.
e) use the Website and the Services properly, and always in compliance with applicable laws.
f) refrain from conducting any activity that hinders or interferes with the functionality of the Website or the Services.
g) pay for any Products contracted through the Website, as well as any shipping and handling charges that may apply.
All notices or other communications given to you if:
a) communicated through any print or electronic media (as we may select), will be deemed to be notified to you on the date of publication or broadcast.
b) sent by email, will be deemed to be received by you twenty-four (24) hours after being delivered; or
c) sent by post or left at your last known address, will be deemed to be received by you three days after any letter has been posted or on the day when it was so left.
You may only give notice to us in writing sent to our designated address or through the contact form [https://www.bimbaylola.sg/sg_en/contacts/], and we shall be deemed to have received such notice only upon receipt. While we endeavour to respond promptly to notices from you, we cannot guarantee that we will always respond with consistent speed.
We may from time to time designate other acceptable modes of providing notice (including but not limited to e-mail, SMS, or other forms of electronic communication) and the time or event by which such notice shall be deemed given.
This condition shall not affect your rights as allowed by applicable laws.
8. SCOPE OF THE OFFER
The Products offered are distributed exclusively within the territory of Singapore (except for P.O.boxes, army camps, hotels and most of the islands in Singapore).
Any Order with a delivery address located outside of Singapore will be rejected.
9. CONTRACT WITH BIMBA Y LOLA AND ORDER ACCEPTANCE
The content of our Website is an invitation to do business only. Until your Order has been accepted by us (even if your account has been charged), there is no legal contract between you and us. If your Order is not accepted and we have charged your account, the amount will be reimbursed in its entirety.
After you click the “Buy” button on the Website, you will receive a receipt confirmation e-mail. This email does not imply that your Order has been accepted, since it is an offer that you are making to us for a purchase of the Products. Orders are subject to our verification and acceptance. We will confirm acceptance of an Order by sending you an e-mail informing you that the Order is being delivered (“Delivery Confirmation”). Only when we have sent you the Delivery Confirmation shall the Contract between you and us be formalised, and only the Products listed in that Delivery Confirmation shall be covered by said Contract. We shall not be obligated to supply you with any other Products that you may have ordered until we confirm delivery of them in a separate Delivery Confirmation.
BIMBA Y LOLA may abstain from processing Orders that do not offer sufficient guarantees of solvency, or that are incomplete or incorrect, or if the Website or Services are unavailable, with no liability assumed with you, nor with others. In any case, we are committed to keeping you informed, and if we have already charged your account for the amount of the Order, we will reimburse the sum paid in advance in full.
10. PRODUCT RETURNS POLICY
You can withdraw from the Contract within the longer of the following periods:
a) thirty (30) calendar days following the date on which the Order (to which the Contract relates) was made; and
b) fourteen (14) calendar days following the day on which you, or a third-party (other than the carrier) acquired material possession of the Products (to which the Contract relates), or, if the Products that made up your Order were delivered separately, within the fourteen (14) calendar days following the day on which you, or a third party (other than the courier) acquired material possession of the last of these Products.
In the event of your cancellation of the Contract and return of the Products, BIMBA Y LOLA will refund the entire amount paid by you, including delivery costs (up to the maximum value of our least expensive standard delivery costs), as applicable. If the recipient of the Products is not the person who paid for them, the funds will be refunded to the person who made the payment.
If you have placed an Order for more than one Product and do not wish to return all the Products in the Order, we will only refund the amount for the Products you wish to return, without refunding all or part of the delivery costs on the basis that you acknowledge that the delivery costs are fixed and do not vary based on the number of Products included in the Order.
Products can be returned:
a) free of charge in any of our stores in Singapore (except corners in Department Stores, such as, but not limited to, Takashimaya); or
b) by courier, in which case you must pay all costs incurred in returning them, including but not limited to, transport charges. Under no circumstances can we accept returns sent with unpaid postage. We will not accept any liability for the loss of, or delay in shipping to the wrong address of any Products you wish to return to us. For this reason, we recommend you send them by registered mail or with acknowledgement of receipt. Likewise, you will be responsible for proving that the Products were returned. We therefore recommend you always return the Products via a system that certifies delivery.
In the event of returning products by post or courier, please send the BIMBA Y LOLA products and the return form to the following address:
BIMBA Y LOLA Vivo City
1 Harbourfront Walk, UNIT #01-140
The right to cancel the Contract will be applicable provided that the Products are returned in the same condition as when you received them, together with their full original packaging, labels and all related accessories, as may be applicable. To exchange or return any Products involving jewellery and accessories, the safety seal must be kept intact. If the returned Products do not comply with the stipulated terms (as may be determined solely by us), you will not be entitled to receive a refund and we will return the Products with unpaid postage.
You will be liable for all losses in value of the Products due to handling, beyond that required to establish their nature, characteristics or how they work. No refund will be offered for returned Products that are damaged, incomplete, spoiled, used or soiled due to the fault of you or the recipient of the Products, and they will be returned to the sender of the returned Products and sent with unpaid postage.
Regardless of the payment system used to purchase the Products, the amount will be refunded as quickly as possible, and in any case, within fourteen (14) calendar days from the date on which BIMBA Y LOLA was informed of the user’s decision to withdraw from the Contract. Notwithstanding the above, BIMBA Y LOLA may withhold the reimbursement until it receives the Products, or until it has been provided with evidence of the Products having been returned, in accordance with whichever condition is met first.
You can exercise your right to withdraw from the Contract by using the withdrawal form or otherwise by giving notice to us in accordance with these Conditions.
There will be no right to withdraw from the Contract in either of the following cases:
a) the purchase of Customised Products, for which you do not have the right to withdrawal once the order for the Customised Products has been made. A reference to “Customised Products” in these Conditions is a reference to those Products whose elaboration is determined by an individual selection or decision by the user, or when the user has requested the customisation of one of a Product's features or components, including but not limited to, the inclusion or engraving of a person's initials on the Product, however, excluding Products made based on standard options offered by BIMBA Y LOLA to the general public, such as in terms of colour, print, size, etc; and
b) for health and hygiene reasons, when purchasing Products involving sealed goods such as lingerie and swimwear, when the seals have been removed after delivery.
11. PRODUCT AVAILABILITY
You accept that the Products offered in the online store on the Website are subject to stock limits. All Orders are subject to availability. If any of the Products are not available to fulfil your Order, we will inform you as soon as possible. At that time, you may cancel your Order.
BIMBA Y LOLA reserves the right to modify the Products offered on the Website at any time without prior notice.
12. PURCHASE PROCESS
The following procedure has been established for placing Orders on the Website, which may be made in English.
The user must access the Services hosted on the Website that displays the Products that are available through that channel, with the following information:
a) description of the Products, including reference, size, characteristics, colours, composition and photographs;
b) unit price;
c) delivery charges; and
d) offer validity conditions, if any.
Once you have selected the Products, you must add them to the shopping basket icon included on the Website, indicating the number of each Product that you wish to acquire.
Once you have included the Products you have chosen to add to the shopping basket, you can access the shopping basket summary that you must accept by clicking the "Buy” button, which will display the following information:
c) option to “Add to Favourites”;
e) unit price;
f) total price of each Product acquired;
g) total price of the purchase; and
h) delivery charges and return policy.
If you have a promotion code, you must enter it at this time to take advantage of the applicable conditions. Next, you must provide your details. If you are a registered user, you must provide your username and the corresponding password. If you have not registered previously, you must create an account on the Website.
Once the user has inputted their details they will access the “Delivery Details” section, where they will be able to revise and/or modify their delivery and billing information and request an invoice. They will then proceed to the “Order Confirmation” section where they shall see the delivery and billing address, method of payment, and if they wish choose to send an Order as a Gift (defined below) and write a gift-card message, they will need to accept these Conditions and proceed by clicking on the “Buy” button.
Once you have completed the “Order Confirmation” section, you will receive an e-mail when we have received your Order in which we inform you of the data corresponding to the Order. Likewise, we will analyse the Order to determine if it meets all of the requirements for processing. Once we have completed the verification, we will send you a Delivery Confirmation or an e-mail rejecting the Order.
13. ORDERS DELIVERY
The Products are delivered through a courier service. Your Order will be delivered within fifteen (15) working days from the date of the Delivery Confirmation.
Standard delivery is 5SGD. Standard delivery is free for all Orders over 125 SGD .
Once the Order has left our warehouses, we will send you an e-mail notifying you that your Order has been accepted and is being delivered.
Orders will be delivered to the delivery address that you provided on the “Delivery Details” section (on the Website), so it is important that you pay special attention when completing the delivery address data. We will not be held liable if the delivery address is incorrect or incomplete.
You can track the status of your Order in the “My Account” section of our Website.
For security reasons, BIMBA Y LOLA will not send any Orders to post office boxes or military bases, nor will Orders be accepted when it is impossible to identify the Order recipient or their address.
When selecting Pay Pal as your method of payment, no changes can be made to the delivery address once the Order has been made.
14. INABILITY TO DELIVER
If you do not receive your Order in the timeframe indicated for your chosen delivery method, as detailed in the “Deliveries” section, please contact BIMBA Y LOLA to inform us of this on the contact form that can be found here: https://www.bimbaylola.sg/sg_en/contacts/
If it is impossible to carry out delivery of an Order, the courier company will contact you to arrange a new delivery date. If, in this case, you wish to modify the delivery address and/or delivery method from that selected originally, you will be responsible for any additional costs that this may incur.
If within fifteen (15) calendar days from the date on which the courier company contacts you to arrange a new delivery date, the courier company does not receive a reply from you and the Order cannot be delivered, the Order will be returned.
Once returned Orders are received in our warehouse, we will proceed with the refund of the Order amount and delivery charges (up to the maximum value of our least expensive standard delivery costs). Note that you will be liable for the cost of returning the Order to our warehouse.
When your Order is delivered you should check to ensure that items have been received correctly. If there are any errors or problems with your Order you should contact BIMBA Y LOLA via email indicating your personal details, Order number and the discrepancies and/or problems found, and we will contact you as soon as possible in order to resolve the situation.
15. TRANSFER OF RISK AND OWNERSHIP
The user takes ownership of the Products when they receive the Delivery Confirmation and the Products leave from our warehouse. Liability for the Products is transferred to the user as soon as the Order is delivered.
16. CURRENCY, TAXES, PRICE AND PAYMENT METHOD
The prices on our Website are shown in Singapore Dollars and are inclusive of Singapore Goods and Services Tax. Any purchase made on our Website is also subject to the Value Added Tax or any other tax or duty according to applicable laws.
The delivery charges are added in the purchase summary before making payment.
BIMBA Y LOLA reserves the right to modify the prices show on the Website without prior notice.
The price of the Products will be as stipulated on our Website at all times, except in the case of obvious error. Although we make every effort to ensure that all prices listed on the Website are correct, errors may occur. If we discover an error in the price of the Products that you have ordered, we will inform you as soon as possible, giving you the option of reconfirming the relevant Order at the correct price or cancelling it. If we are unable to contact you, the Order will be cancelled and any amounts paid will be reimbursed in full.
We are not obligated to provide you the Products at an incorrect lower price (even if we have sent you the Delivery Confirmation) if the error in the price is obvious and unmistakable and could reasonably be recognised by you as an incorrect price.
All rights recognised by the applicable legislation are reserved.
BIMBA Y LOLA accepts payments for the Products made via credit or debit card (Visa, Visa Electron, Mastercard, Maestro, JCB and China Union Pay), and Pay Pal .
To protect credit/debit card payment security, we use secure payment systems. The confidential payment data is transmitted directly and encrypted to the financial entity. When you make the payment over a secure payment gateway, the system will automatically verify that the credit card is activated for secure electronic commerce. The issuing bank will authorise the operation.
BIMBA Y LOLA warrants that it complies with the regulations demanded by the different payment methods that may be used to make your purchase described herein.
BIMBA Y LOLA reserves the right to verify your personal details and take appropriate measures to ensure the proper delivery of the Products.
17. DEFECTIVE PRODUCT RETURNS
IIf you receive an erroneous Order or a defective Product, we ask that you contact us immediately, and in any case, within twenty-four (24) hours, indicating the error or defect, along with your personal details, via our contact form which can be found here: https://www.bimbaylola.sg/sg_en/contacts/
Incidences will always be dealt with from the purchase market.
In the event of problems with the packaging, you must notify the courier service as soon as you receive the Order.
We will examine the returned Product carefully and notify you by e-mail within a reasonable period of time of your right to a replacement or a refund (if any). For Products that qualify for a valid return and/or replacement, as determined by us (“non-conforming Product”), BIMBA Y LOLA may offer the following remedies at its sole discretion:
a) Refunds: BIMBA Y LOLA may offer the user a partial or full refund of the price paid for the non-conforming Product.
b) Repairs: BIMBA Y LOLA may offer the user a repair of the non-conforming Product.
c) Replacements: BIMBA Y LOLA may offer the user a replacement Product in place of the non-conforming Product,
The non-conforming Product will be repaired or replaced as soon as possible and, in any case, within thirty (30) days of the date on which we sent the e-mail confirming that the non-conforming Product would be repaired or replaced.
In case applicable, the amounts paid for non-conforming Products that are returned to us will be reimbursed in full, including any delivery charges paid to send the non-confirming Product to you and the costs to you to return the same to us. The refund will be made using the same method as that of payment. All rights recognised by the applicable legislation are reserved.
18. GIFT OPTION
Our website offers you the option to send Products as gifts (“Gift”). To do this, you should make the purchase via your computer in the usual way, entering the delivery address for the recipient of the Gift and select the "Gift” option. You can write a personalised message for the recipient. By selecting this option, the Gift will be wrapped in a single parcel.
If you have received an item as a Gift, you must follow our usual procedure for returns contained herein in order to make an exchange or return. The amount paid for the Gift will be refunded to the person who made the purchase via the same payment method they used.
19. PURCHASE LIMITS
For security reasons, you cannot place Orders in excess of 4,500 SGD nor containing over thirty (30) Products within a fifteen (15) day period. If you are interested in making purchases in excess of this amount or quantity, please contact us via our contact form which can be found here: https://www.bimbaylola.sg/sg_en/contacts/
20. PRODUCT GUARANTEES AND INFORMATION
The Products offered on our Website are a carefully selected sample of our collection. We have taken special care in showing the colours and characteristics of our Products with great precision. Of course, each monitor is calibrated differently, and we cannot guarantee that your monitor shows entirely true colours or characteristics.
21. LIABILITY AND EXEMPTION FROM LIABILITY
Nothing in these Conditions shall exclude or limit our liability for death or personal injury cause by our negligence, fraudulent statements, and any other liability that may not be excluded or limited according to applicable laws.
Unless expressly stated to the contrary, and to the fullest extent that the applicable laws allow, we shall not be liable for any damages whatsoever, including but not limited to, any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, arising out of or related to the use, inability to use, performance or failures of the Website (and any materials posted thereon) and/or the Services, and otherwise in connection with these Conditions, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.
You agree to indemnify, defend and hold harmless BIMBA Y LOLA, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs arising from your use of the Website, the Services, or your breach of these Conditions.
22. EVENTS BEYOND OUR CONTROL
We shall not be held liable for any non-compliance or delay in compliance of any of the obligations assumed in a Contract, when the cause is due to events that are beyond our reasonable control ("Force Majeure").
Force Majeure includes any act, event, lack of service, omission or accident that is beyond our reasonable control, especially including but not limited to the following:
- Strikes, lock-outs or other protest measures.
- Civil unrest, revolt, invasion, terrorist attack or terrorist threat, war (whether declared or not) or threat or preparation for war.
- Fire, explosion, storm, flooding, earthquake, sinking, epidemic or any other natural disaster.
- Inability to use trains, ships, aircraft, motor transport or other means of transport, whether public or private.
- Inability to use public or private telecommunication systems.
- Acts, decrees, legislation, regulations or restrictions by other governments.
Our obligation to fulfil any Contract shall be understood to be suspended during the period in which the Force Majeure situation remains in effect, and we shall be granted an extension in the period of time stipulated to fulfil our obligation while such a situation lasts. We will make every effort to bring an end to the Force Majeure situation or to find a solution by any means that enable us to fulfil our obligations under the Contract, despite the situation of Force Majeure.
BIMBA & LOLA SINGAPORE, PTE. LTD. collects your data as data processor in the name and on behalf of BIMBA Y LOLA, S.L., acting the latter as data controller.
1. Responsibility: who is responsible for the processing of your personal data?
Identity: BIMBA Y LOLA, S.L. (hereinafter referred to as “BIMBA Y LOLA”)
Postal address: Parque Tecnológico y Logístico de Vigo, Nave D13 (36315 – Vigo –Spain)
Telephone: (+34) 886 440 871
2. Collection: what personal data do we collect and how do we collect it?
In connection with your access or use of the Website and/or the Services, we may collect personal data from you, including but not limited to:
b) contact details (including telephone number, mailing and delivery addresses and email);
c) birth date;
d) network and device data (including your IP address and device or advertising identifiers);
e) shopping or browsing behaviours; and
f) any other personally identifiable information which you have provided to us in any form that you may have submitted to us, or in the course of any other form of interaction between you and us,
(hereinafter referred to as “Personal Data”).
We collect Personal Data from you in circumstances, including but not limited to:
a) when you become a register user, and you access and use our Website or the Services;
c) you interact with any of our employees, for example, our customer service representatives;
d) you interact with us on any form of social media; and
e) where you voluntarily submit your Personal Data to us for any reason.
3. Purposes: why do we process your personal data?
In compliance with the applicable laws, including the Personal Data Protection Act 2012, and, if applicable, the provisions of the European General Data Protection Regulation 2016/679, we inform you that at BIMBA Y LOLA, we process any Personal Data you provide us with for the following purposes:
a) to administer or process your registration as a user and enable you to access and use the Website and the Services, and for the correct and proper management of the same (“Purpose 1”);
b) to send commercial communications about the Products (including emails, phone calls, SMS, PUSH notifications, post, etc.) (“Purpose 2”);
c) the preparation of commercial profiles based on information from internal and external sources, with the aim of analysing your purchasing behaviour and sending you personalised advertising (“Purpose 3”);
d) abuse and fraud prevention (including fraudulent activities, denial-of-service attacks, among others) (“Purpose 4”); and
e) disclosure of data to public bodies and authorities (administrative or judicial), provided that this is required under the legal and statutory provisions (“Purpose 5”),
(hereinafter referred to as “Purposes”).
4. Legitimation: What is the legitimation of the processing of your personal data?
The legal bases for the processing of your Personal Data, corresponding to each of the abovementioned Purposes, are as follows:
a) Purpose 1: the execution of a Contract with BIMBA Y LOLA in relation to the purchase of Products.
b) Purpose 2: consent expressly given to BIMBA Y LOLA at the time your Personal Data is collected.
c) Purpose 3: consent expressly given to BIMBA Y LOLA at the time your Personal Data is collected in relation to the preparation of profiles based on external sources and the satisfaction of a legitimate interest pursued by BIMBA Y LOLA in relation to the preparation of profiles based on internal sources.
d) Purposes 4 and 5: the discharge of all legal responsibilities and obligations applicable to BIMBA Y LOLA.
5. Recipients: To which recipients will your personal data be communicated?
Your Personal Data will not be disclosed to any third party, except to those third parties whose intervention is necessary to enable your access and use of the Website and the Services, and for the correct and proper management of the same, which may include:
a) our employees, consultants, agents, contractors, or other service providers;
b) payment processors and other financial institutions who process payments on the Website;
c) transport and other logistic companies who deliver the Products;
d) our professional advisors and consultants; and
e) any other person whom you authorise us to disclose your Personal Data to.
f) Other companies of the same group of companies.
In addition, your Personal Data may be disclosed in circumstances where such disclosure does not require consent under the applicable laws, for example, to public bodies and authorities (administrative or judicial) pursuant to a legal regulation.
6. Administration and management: How will we protect and store personal data?
We will put in place reasonable security arrangements to ensure that your Personal Data is adequately protected and secured. This includes putting in place reasonable measures to prevent any unauthorised access, collection, use, disclosure, copying, modification, leakage, damage or alteration of your Personal Data. However, we will not be liable for any unauthorised use of Personal Data by third parties which is attributable to factors beyond our reasonable control.
When Personal Data in our possession is no longer required for any reason connected to the Purpose that it was originally collected, or retention by us is no longer necessary for any other legal or business purposes, we will exercise measures to ensure such Personal Data is either destroyed or anonymised.
If Personal Data is transferred out of Singapore, we will comply with applicable laws in doing so, including obtaining your consent (if required) and taking reasonable steps to ascertain whether the foreign recipient of the Personal Data is bound to comply with standards of protection that are at least comparable to the applicable laws.
7. Retention: How long will we keep your personal data?
Personal Data will be kept by us for as long as it is necessary for the longer of the following periods:
a) the duration of the Contract (i.e. up until its termination or cancellation); and
b) the time necessary to comply with our legal obligations.
8. Rights: What are your rights when you provide us with your personal data and how can you exercise them?
You have the right to:
a) access any of your Personal Data, as well as to request the rectification of inaccurate Personal Data; and/or
b) withdraw any consent given by you for the collection, use and/or disclosure of any of your Personal Data,
that is in our possession or under our control by contacting us in writing at our email address: firstname.lastname@example.org or our postal address: BIMBA Y LOLA, S.L., Parque Tecnológico y Logístico de Vigo, nave D13 (36315 – Vigo – Spain). Please note that the request to exercise any of your rights must be accompanied by a copy of an official document that identifies you (National Identification Document, driving licence or passport). We reserve the right to charge reasonable administrative fees for the retrieval of your personal data.
Finally, we inform that you can also contact the Personal Data Protection Commission and other competent public authorities in Singapore regarding any claim deriving from the processing of your Personal Data.
9. Cookies Policy
Our policy regarding the use of ‘cookies’ in connection with the Website and the Services is as follows (hereinafter referred to as “Cookies Policy”):
a) Web browsing (cookies). The Website uses its own and third party cookies to collect information on the use of the Website in order to customise the browsing experience and to improve our Services.
Cookies_Consent (Cookies acceptance popup)
Dyndata (Shopping cart)
Store (To ascertain the visitor's purchase market)
Frontend, Frontend_cid (User login)
Customer_Group (Group to which the user belongs)
c) Analytical cookies. BIMBA Y LOLA uses analytical cookies to collect statistics on the user's activity on the Website and the general activity of the Website. The collected information allows for optimal browsing on the Website and guarantees the best service for the user. These cookies include:
GOOGLE ANALYTICS: GOOGLE | https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage?hl=es
GOOGLE TAG MANAGER: GOOGLE | https://www.google.com/analytics/tag-manager/
ABTASTY: ABTASTY | https://es.abtasty.com/mentions
M-PULSE: AKAMAI | https://www.akamai.com/es/es/
d) Advertising cookies. These are cookies normally stored by third parties that manage the advertising spaces that users view when they access the Website. These cookies allow us to measure the effectiveness of our online campaigns (hosted by the Website), provide the user with relevant information, offer advertising content of the user's preference and limit the number of advertisements we make to each user. These cookies include:
DOBLECLICK: GOOGLE | http://www.google.es/intl/es/doubleclick/
GOOGLE TAG MANAGER: GOOGLE
FACEBOOK: FACEBOOK | https://www.facebook.com/policies/cookies/
e) Social network cookies. Some social networks, for example, Facebook or third-party websites and services, offer advertisers the opportunity to develop personalised audiences in their own environments of the users of said networks, websites or services who visit the Website. This allows advertisers to directly impact users in the environment of these third parties, offering information, promotions and advertising content that match the interests of the users. These cookies include:
FACEBOOK: FACEBOOK | http://www.google.es/intl/es/doubleclick/
YOUTUBE: GOOGLE | https://www.facebook.com/policies/cookies/
The user can configure their browser to block cookies and delete them, if necessary. However, by opting for this configuration, the user may not be able to access certain parts of the Website or may not be able to enjoy one or more of the Services. Unless the user’s browser settings have been configured to reject cookies, the system will produce cookies automatically whenever the user accesses the Website.
- Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies#
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored (erase cookies) and https://support.mozilla.org/en-US/kb/block-websites-storing-site-preferences (block cookies).
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
- Opera: https://www.opera.com/help/tutorials/security/privacy/
- Safari: https://support.apple.com/kb/PH21411?locale=es_ES&viewlocale=en_US
24. APPLICABLE LEGISLATION
a) These Conditions shall constitute the entire agreement between you and us relating to the subject matters hereof and supersedes and replaces in full all prior understandings, communications and agreements with respect to the subject matters hereof.
b) Nothing in these Conditions or a Contract shall create or be deemed to create a partnership, an agency or a relationship of employer and emloyee between you and us.
c) If any clause in these Conditions or a Contract shall become or shall be declared by any court of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall in no way affect any other clause or part of any clause, all of which shall remain in full force and effect, so long as these Conditions or a Contract shall be capable of continuing in effect without the unenforceable term.
d) You may not assign your rights under these Conditions or a Contract without our prior written consent. We may assign our rights under these Conditions or a Contract to any third party.
e) A person or entity who is not a party to these Conditions or a Contract shall have no right under the Contracts (Rights of Third Parties) Act, Chapter 53B of Singapore or any similar legislation in any jurisdiction to enforce any term of the same, regardless of whether such person or entity has been identified by name, as a member of a class or as answering a particular description. For the avoidance of doubt, nothing in this clause shall affect the rights of any permitted assignee or transferee of these Conditions or a Contract.
f) No failure or delay by us or you in exercising any right under these Conditions or a Contract shall operate as a waiver of such right or extend to or affect any other or subsequent event or impair any rights or remedies in respect of it or in any way modify or diminish our or your rights under these Conditions or a Contract.
g) All dealings, correspondence and contacts between you and us shall be made or conducted in the English language.
h) BIMBA Y LOLA reserves the right to alter, modify, add to or otherwise vary these Conditions of Sale from time to time, and in such manner as it deems appropriate. The user shall be bound by the Conditions so amended and should therefore read them before the placement of each Order. In any event, if user continues to use the Website and the Services after such amendment, the user shall be deemed to have accepted the amendments.